Wondering if Gexa Energy is the right choice for you? See what
our customers have to say:
When I contacted Gexa, I spoke to a young lady named Isabel. She was very patient, explained everything very clearly and offered different options. It was a refreshing experience to deal with a competent human agent. Isabel made the entire enrollment process painless and pleasant.
Ana K. 
Joe was amazing!!! The nicest, most pleasant person that could've helped me through starting the process. He was very detailed and informed and took the time to find the best plan for me. Hopefully many more people get to experience the pleasantry Joe has to offer!
Alex R.
I have been with Gexa for a number of years. I have been very happy with them. I called today because it is time to renew my contract. I was wanting a different plan than what was being provided online and Edwin was so kind and patient with me and helped me understand the plans wit me. I am now a customer again for the next two years! Thank you, Edwin!
Debra R.
I had an amazing experience with Edwin Alvarado. He was outstanding and incredibly patient, kind, and willing to answer all of my questions. They took the time to explain everything thoroughly, making sure I understood all my options before making a decision. Highly recommend!
Mrtn S.
Gexa offers variety of plans at a competitive price to fit every lifestyle.
Customer satisfaction is a top priority for our skilled Care Team.
Manage your account through the Gexa App and MyAccount Portal.
When you choose Gexa, you're choosing a local partner with deep roots and an unwavering commitment to serving the needs of our fellow Texans. As one of the original Texas retail electricity providers, founded over 20 years ago in Houston, we’ve built a legacy of quality service, community commitment, and uncompromising value. Because we believe energy should help create a brighter tomorrow for us all.
Jose was very kind and helpful in helping me understand options and getting me a good deal. Thanks, Jose!
Alex L.
Great deals. Aldo was great at explaining the plans I had available
Austin S.
Extremely easy over the phone setup, look forward to my new service with Gexa Energy!
Hannah B.
Aldo helped me set up electricity fast and easily.
Blue T.
Their customer service was extremely helpful and I did not have to wait to speak to someone! I appreciate all the hard work, thank you guys!
Desiree M.
Super helpful and friendly service, thanks to Franco! He made the whole setup quick and easy. Really appreciated how patient and clear he was.
Alyssa P.
Try a Gexa plan for 60 days. If you want to switch to another eligible Gexa plan,
we'll waive the cancellation fee.**
*As of May 21, 2025, according to data from Google
**Happiness Guarantee - If you're not happy with your new Gexa Energy residential plan, just contact us within 60 days of your service activation date. You have the freedom to choose any eligible plan we offer, without incurring penalties. It's that easy. Applies one time only for new Gexa Energy residential customers. Your contract term will restart with your second plan. Offer subject to change or withdrawal prior to customer acceptance.
Gexa Energy purchases renewable energy credits (RECs) from renewable generation resources throughout North America to match 100% of the energy sold under your electric plan. The RECs Gexa purchases represent the renewable attributes of power generated from a variety of renewable energy sources, including, but not limited to, the sun, wind, geothermal, hydroelectric, wave or tidal energy, and biomass or biomass-based waste products, including landfill gas.