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NOPEC’s New Supplier –
Gexa Energy Ohio, LLC
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You Can be Confident in Your Choice
Gexa Energy Ohio is a trusted name in retail electricity. Our parent company, FPL Group, Inc., has one
of the highest credit ratings in the industry from top-rated financial research companies like
Standard & Poor’s and Moody’s Investors Services. Here are a few more facts about Gexa Energy Ohio:
- Stability
Gexa Energy Ohio is an FPL Group company, a Fortune 200 company with
exceptional credit ratings and financial stability
- Trust
Gexa Energy Ohio is part of a trusted family of companies serving customers
for over 80 years
- Value
Gexa Energy Ohio’s competitive electricity service delivers real value
- Care
Gexa Energy Ohio has a knowledgeable customer care center dedicated
to serving you
Frequently Asked Questions
Q1. What is NOPEC?
A1. The public energy buying group represents a large aggregation of member communities in Northeast Ohio named
the Northeast Ohio Public Energy Council (NOPEC). NOPEC is a regional council of governments established in
November, 2000 accordance with Ohio law. Under Ohio law, local governments may band together into an aggregation,
or buying group. Voters in the 126 NOPEC member communities authorized electricity aggregation in elections
starting in November, 2000. NOPEC, a non-profit organization, represents about 500,000 residential and small
business electric customers in Ashtabula, Cuyahoga, Geauga, Lake, Lorain, Medina, Portage, Summit and Trumbull
Counties. NOPEC is the largest such public energy aggregation in the United States. No taxpayer dollars are used
to fund NOPEC operations.
Q2. How does NOPEC benefit me?
A2. With energy deregulation consumers are free to choose their energy provider. NOPEC was formed to help member
communities benefit from deregulation. By participating in the NOPEC program, customers will receive discounted
rates as compared to First Energy’s (Ohio Edison Company’s or Cleveland Electric Illuminating Company’s) standard
service offer (SSO) generation charges.
Q3. Who is eligible for the lower NOPEC electric rates?
A3. If you live in a NOPEC electricity member community served by Ohio Edison Company or Cleveland Electric
Illuminating Company and meet aggregation requirements, you are eligible for the NOPEC rate. The Program covers
all eligible residential customer accounts and all eligible small commercial customer accounts located in the
Utilities’ service territories. The Program will not include those customers enrolled in the percentage of
income payment plan, customers on the PUCO’s “do not aggregate” list, customers who properly opt-out of the
Program, customers under contract with another competitive retail electric service provider, mercantile customers
that have not provided affirmative consent to join NOPEC’s aggregation, customers that have a special arrangement
with the Utility, residential customers (rate code RS) eligible for the residential nonstandard credit provision
under rider EDR, small commercial customers (rate code GS) that are eligible for the School Credit Provision under
rider EDR, and such other customers not eligible for service under the Program, as determined by PUCO or Utility rules.
Q4. I don’t live in an area served by Ohio Edison or Cleveland Electric Illuminating Company, how can I get the NOPEC rate?
A4. The NOPEC program is only available in the following nine northeast Ohio counties: Ashtabula, Cuyahoga,
Geauga, Lake, Lorain, Medina, Portage, Summit, and Trumbull. See the list of NOPEC electricity member communities served
by Gexa Energy Ohio (below). If you do not live in one of these counties or communities, you are not eligible to get
the NOPEC rate.
Q5. What are the NOPEC rates?
A5. For eligible residential customers (rate code RS), $0.0651 per kWh for electricity usage in July and August 2009,
$0.0559 per kWh for September 2009 – December 2009, $0.0584 per kWh for January 2010 – May 2010, $0.0680 per kWh for
June 2010, $0.0724 per kWh – for July and August 2010 and $0.0621 per kWh for September 2010 – your January 2011 meter
reading date.
This base price is presently estimated to be about 12% lower in July through December 2009, 8% lower in the first six
months of 2010 and 2% lower from July 2010 through your January 2011 meter reading date than the utility’s Price to Compare.
Your Price to Compare consists of bypassable generation and transmission related components, which are the charges
associated with your utility’s costs for purchased power and to deliver the power through the transmission system.
This base price may be adjusted up or down only to reflect changes in transmission rates or ancillary charges.
Note: The base price includes an uncollectible costs adder of $0.000539/kWh and does not include your utility’s charges,
including any Commission-approved deferral surcharge, utility fees or riders and taxes. These percentage discounts may
vary over these periods because the Price to Compare may change over these periods based on any changes made by your
utility to its calculations. Actual savings during June, July or August will be lower for customers whose monthly usage
during any of those months is below 950 kWh.
For eligible small commercial customers (rate code GS), $0.0673 per kWh for electricity usage in July and August 2009,
$0.0578 per kWh for September 2009 - December 2009, $0.0600 per kWh for January 2010 – May 2010, $0.0699 per kWh for
June 2010, $0.0732 per kWh for July and August 2010 and $0.0628 per kWh for September 2010 – your January 2011 meter
reading date.
This base price is about 9% lower in July through December 2009 and 5.5% lower in the first six months of 2010 and 1%
lower from July 2010 through your January 2011 meter reading date than the sum of the standard service offer generation
service price (Rider GEN) and the non-distribution uncollectible amount (Rider NDU) currently charged by your electric
utility. This base price may be adjusted up or down only to reflect changes in transmission rates or ancillary charges.
Note: This base price includes an uncollectible costs adder of $0.000539/kWh and does not include your utility’s charges,
including any Commission-approved deferral surcharge, utility fees or riders and taxes.
Q6. When will the NOPEC rate be effective?
A6. Depending on your initial meter reading date, the NOPEC rate can take effect on the customers’ August 2009 or
September 2009 meter read date and will be in effect until the customers’ January 2011 meter read date.
Q7. How will I know if I can save money with NOPEC?
A7. Under the NOPEC program, the price you pay for electric generation supply is guaranteed to be lower. You may refer to
your utility bill under “Price to Compare Message”.
Q8. If I join NOPEC program, who will deliver my power, read my meter and respond to emergencies, such as power outages
once I am a Gexa Energy Ohio customer?
A8. The utility that serves your community, Ohio Edison Company or Cleveland Electric Illuminating Company, will be
responsible for the delivery of power to your home or business. Since your local electric utility still owns the wires
and poles that deliver power to you, they will continue to perform maintenance and repairs, read your meter and restore
power after an outage. You should continue to call your local electric utility if your power goes out. To report an outage,
call 1-888-544-4877. The Public Utilities Commission of Ohio will still oversee the safety and reliability of your service.
Q9. When will the NOPEC offer be sent in the mail?
A9. Eligible member participants will be sent detailed information in July 2009.
Q10. Am I required to accept the NOPEC program?
A10. No. When you receive information outlining the details of the program, you have the option at that time to opt out
of the program without charge by returning the opt-out response within 21 days after the mailing date on the notice.
Q11. What does “opt out” mean?
A11. Opt out means that you can decide not to participate in the NOPEC program. By returning the opt- out form, which is
included in the written materials mailed to you, you will not be enrolled in the NOPEC program and you will not receive
the discount.
Q12. If I opt out of the NOPEC program, who will be my electricity provider?
A12. Your utility company, Ohio Edison Company or Cleveland Electric Illuminating Company, will continue to be your
electricity provider.
Q13. What happens if I do not send in the opt-out form?
A13. If you do not return the opt-out form within 21 days after the mailing date on the notice, you will be included in
the NOPEC program and will begin receiving competitively priced electricity from Gexa Energy Ohio.
Q14. Can I switch back to my utility or another Supplier at a later date?
A14. Yes. The Exit Fee is $25 for residential customers and $300 for commercial customers. NOPEC’s price is in effect
until the January 2011 meter read date. You will not be charged the Exit Fee if,
1) you leave the program because the agreement between NOPEC and Gexa Energy Ohio is terminated,
2) you move from your service location or 3) you enroll in the Utility’s percentage of income payment program.
Q15. What is the toll-free number in case I have questions?
A15. For answers about your NOPEC electricity rates or terms and conditions, please call 1-888-223-9292, Monday
through Friday, 8am – 7pm ET.
Q16. Will I receive one bill or two?
A16. For your convenience, you will continue to receive one bill from your current utility, Ohio Edison Company or
Cleveland Electric Company.
Q17. Who do I call if I have a question on my bill or a question about my usage?
A17. The utility that serves your community, Ohio Edison Company or Cleveland Electric Illuminating Company, will
assist you with questions about your bill or usage just as they do today. For Ohio Edison Company, call 1-800-633-4766 or
Cleveland Electric Illuminating Company, call 1-800-589-3101.
Q18. Can I keep my budget billing?
A18. Budget billing is not currently offered for the Supplier portion of your bill, however, it may be offered in the
future. The utility portion of your bill may remain on budget billing.
Q19. Who do I call to start or disconnect service?
A19. The utility that serves your community can assist you. Call Ohio Edison Company at 1-800-633-4766 or Cleveland
Electric Illuminating Company at 1-800-589-3101 to assist you with initiating new service or disconnecting service,
just as they do today.
Q20. Are there any other services you offer as part of the electricity deal?
A20. Gexa Energy is committed to providing superior customer service and the same reliable power that you’re accustomed to;
you simply pay less for it. Since our primary goal is to be your electricity Supplier of choice, no other services are offered
in connection with the NOPEC Electricity Aggregation Program.
Q21. Can you tell me more about Gexa Energy Ohio?
A21. Here is some background information on Gexa Energy Ohio:
- Gexa Energy Ohio is part of FPL Group, a Fortune 200 company with exceptional credit ratings and
financial stability
- Gexa Energy Ohio is part of a trusted family of companies serving customers for over 80 years
- Gexa Energy Ohio’s service area includes the following states: Connecticut, Illinois, Maine,
Maryland, Massachusetts, Ohio, Rhode Island, Texas, and Washington, D.C.
- FPL Group 2008 revenues of more than $16 billion.
- FPL Group’s rate regulated utility, Florida Power & Light, serves 4.5 million customer
accounts in Florida.
- FPL Group has a presence in 27 states and Canada.
- Gexa Energy Ohio’s indirect parent company, NextEra Energy Resources, is the nation’s leader
in wind energy, with 60 facilities in 16 states and Canada. Gexa Energy Ohio uses this and other renewable energy
to service customers throughout their service area.
- FPL Group can be found on the New York Stock exchange as: FPL.
- Gexa Energy Ohio’s indirect parent company, FPL Group, Inc. has one of the highest credit ratings
in the industry from the top-rated financial research companies, Standard & Poor’s* and Moody’s Investors Service*.
*More detail: Standard & Poor's (S&P) is a division of McGraw-Hill that publishes financial
research and analysis on stocks and bonds. It is one of the top three companies in this business, along with Moody's
and Fitch Ratings. *Moody's Investors Service performs financial research and analysis on commercial and government
entities. The company also ranks the credit-worthiness of borrowers using a standardized ratings scale.
NOPEC Electricity Communities served by Gexa Energy Ohio
ASHTABULA COUNTY
Ashtabula
Conneaut
Geneva
Geneva-on-the-Lake
Jefferson
North Kingsville
Orwell Village
Roaming Shores
Rock Creek
Ashtabula County Townships*
Andover Township
Ashtabula Township
Austinburg Township
Cherry Valley Township
Colebrook Township
Denmark Township
Dorset Township
Geneva Township
Harpersfield Township
Hartsgrove Township
Jefferson Township
Kingsville Township
Lenox Township
Monroe Township
Morgan Township
New Lyme Township
Orwell Township
Pierpont Township
Plymouth Township
Richmond Township
Rome Township
Saybrook Township
Sheffield Township
Trumbull Township
Wayne Township
Williamsfield Township
Windsor Township
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CUYAHOGA COUNTY
Beachwood
Bedford
Bedford Heights
Bentleyville
Berea
Bratenahl
Brecksville
Broadview Heights
Brook Park
Brooklyn
Brooklyn Heights
Chagrin Falls
Cuyahoga Heights
East Cleveland
Fairview Park
Garfield Heights
Glenwillow
Highland Heights
Hunting Valley
Independence
Lakewood
Linndale
Lyndhurst
Maple Heights
Mayfield Village
Middleburg Heights
Moreland Hills
Newburgh Heights
North Olmsted
North Randall
North Royalton
Oakwood
Olmsted Township
Olmsted Falls
Orange
Parma Heights
Pepper Pike
Rocky River
Shaker Heights
Solon
South Euclid
Strongsville
University Heights
Valley View
Walton Hills
Warrensville Heights
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GEAUGA COUNTY
Auburn Township
Bainbridge Township
Burton
Chardon
Chardon Township
Chester Township
Claridon Township
Hambden Township
Huntsburg Township
Middlefield (Village)
Middlefield Township
Montville Township
Munson Township
Newbury Township
Parkman Township
Russell Township
South Russell
Thompson Township
LAKE COUNTY
Eastlake
Fairport Harbor
Grand River
Kirtland
Kirtland Hills
Lakeline
Madison
Mentor
Mentor-on-the-Lake
Timberlake
Waite Hill
Wickliffe
Willoughby
Willoughby Hills
Willowick
Lake County Townships*
Concord Township
Leroy Township
Madison Township
Painesville Township
Perry Township
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LORAIN COUNTY
Amherst Township
Avon
Avon Lake
Elyria
Lorain
South Amherst
Sheffield Lake
Sheffield Village
North Ridgeville
MEDINA COUNTY
Brunswick
PORTAGE COUNTY
Hiram Village
Kent
Portage County Townships*
Atwater Township
Brimfield Township
Charlestown Township
Deerfield Township
Edinburg Township
Franklin Township
Freedom Township
Hiram Township
Mantua Township
Nelson Township
Palymra Township
Paris Township
Randolph Township
Ravenna Township
Rootstown Township
Shalersville Township
Suffield Township
Windham Township
SUMMIT COUNTY
Clinton
Lakemore
Macedonia
Northfield
Peninsula
Reminderville
Twinsburg
TRUMBULL COUNTY
Warren
Liberty Township
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* County joined NOPEC on behalf of its unincorporated areas (i.e., the townships listed in italics,
which
are not counted as individual members)
NOPEC Electricity Aggregation Program
For more information on the NOPEC Electricity Aggregation Program visit http://www.nopecinfo.org/electricity.html.
Terms and Conditions
Residential Terms and Conditions (PDF)
Commercial Terms and Conditions (PDF)
Environmental Disclosure
Environmental Disclosure (PDF)
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If you ever have a question about your bill or your account,
please call and we’ll be glad to help.
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